Legal notice

Legal Notice

Last updated: 12 September 2026

Welcome to Walk & Walk. This Legal Notice provides information about the business operating this website and the legal framework applicable to purchases made through our online store.

UK online sellers are generally required to provide customers with clear information about the trader, including business identity, contact details and address.

1. Business Information

Trading Name: Walk & Walk
Website: www.walkandwalk.shop
Business Address:
25A Woodstock Road
Wembley
HA0 4HJ
United Kingdom

Email: customer.walkandwalk@gmail.com
Telephone: +44-7960686570

Business Type: Sole Trader

Important: If “Walk & Walk” is a trading name rather than your personal legal name, you should also disclose the sole trader's full legal name on the website and relevant business documents. UK distance-selling rules require the trader's identity and contact information to be provided to customers.

2. Website Ownership

This website, www.walkandwalk.shop, is operated by Walk & Walk.

All website content, including product descriptions, photographs, graphics, logos, branding, text and other materials, is provided for the operation of the Walk & Walk online store unless otherwise stated.

Unauthorised copying, reproduction, modification or commercial use of our original website content or branding is not permitted without prior written permission.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, availability and other information displayed on our website are accurate and up to date.

However, colours and appearance may vary depending on your device or screen settings.

Product availability may change without notice.

Where an error is identified in a product description, price or other material information, we will take reasonable steps to correct it.

Businesses selling online must provide customers with clear information about goods, pricing, delivery and other important contractual information before an order is placed.

4. Pricing and Payment

All applicable product prices and delivery charges will be displayed during the purchasing process.

Before completing an order, customers will be provided with the applicable total price and delivery costs.

We reserve the right to correct genuine pricing or product information errors. If an obvious error affects an order, we will contact the customer where appropriate and provide information about the available options.

Our terms and notices are intended to be clear and transparent and do not seek to exclude rights that consumers have under UK law.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

An order confirmation will normally be sent to the email address supplied during checkout.

The contract and applicable customer information will be provided in a form that the customer can retain for future reference, as required by applicable UK online-selling rules.

6. Delivery

Information regarding delivery methods, estimated delivery times and applicable delivery charges is provided in our Shipping Policy and during checkout.

Unless another delivery period has been agreed, UK rules generally require goods to be delivered without undue delay and within 30 days.

Please see our Shipping Policy for complete information.

7. Returns, Refunds and Consumer Rights

Nothing in this Legal Notice or any other Walk & Walk policy is intended to remove or restrict rights that consumers have under applicable UK consumer law.

For online purchases, consumers generally have a statutory cancellation period of 14 days after receiving the goods, subject to applicable exceptions. Customers may also have additional rights where goods are faulty, not as described or otherwise fail to meet legal requirements.

Please refer to our Returns & Refunds Policy for detailed information.

8. Intellectual Property

Unless otherwise stated, intellectual property rights in original Walk & Walk website content, including our branding, logo, text, graphics and other original materials, belong to Walk & Walk or are used with appropriate permission.

You must not reproduce, distribute, modify or commercially exploit such material without appropriate permission.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the content, availability, security or privacy practices of third-party websites.

Customers should review the relevant third party's terms and privacy policies before using those services.

10. Website Availability

We aim to keep our website available and operating normally. However, we cannot guarantee uninterrupted or error-free access at all times.

Website availability may occasionally be affected by maintenance, technical problems, hosting issues or circumstances outside our reasonable control.

11. Limitation of Legal Rights

Nothing in this Legal Notice, our Terms & Conditions, Shipping Policy, Returns Policy or any other website notice is intended to:

Exclude or restrict liability where it cannot legally be excluded;
Remove statutory consumer rights;
Exclude responsibility for faulty or misdescribed goods where UK law prevents such exclusion; or
Create an unfair consumer contract term.

UK consumer contract terms and notices must be fair and transparent. Certain exclusions of responsibility, including those concerning faulty goods or goods that are not as described, cannot generally be enforced against consumers.

12. Privacy

We collect and process customer information in accordance with our Privacy Policy.

Our Privacy Policy explains what personal information we collect, why we collect it, how we use it, how long we retain it and the rights available to individuals.

UK businesses that process personal data should make an appropriate privacy notice freely available to individuals whose information they collect.

13. Governing Law

This website and purchases made through Walk & Walk are intended to operate in accordance with applicable laws of the United Kingdom.

Nothing in these terms is intended to prevent a consumer from exercising any mandatory rights or protections available to them under applicable consumer law.

14. Contact Us

If you have any questions regarding this Legal Notice, our website, an order or our policies, please contact us:

Walk & Walk
25A Woodstock Road
Wembley
HA0 4HJ
United Kingdom

Email: customer.walkandwalk@gmail.com
Phone: +44-7960686570

We will aim to respond to enquiries as soon as reasonably possible.